Looking to become a qualified surveillance professional? Our SIA-approved training programme is the fastest route to your licence and a rewarding career in security monitoring.
This intensive 3-day course covers everything needed to pass your qualification exam and begin working legally in the private security industry. With over 4 million surveillance cameras across the UK and growing demand for qualified professionals, now is the perfect time to get certified.
What is Public Space Surveillance?
Public space surveillance involves monitoring security camera systems in places like shopping centres, transport hubs, corporate buildings, and public areas. In the UK, anyone working in this role must hold a valid SIA licence. This ensures only trained professionals handle sensitive monitoring responsibilities and understand data protection requirements.
The Security Industry Authority (SIA) regulates this sector. They require all operators to complete an approved qualification before applying for their licence. Our course fulfils this requirement and prepares you for real-world work.
Who Should Take This Training?
This qualification suits:
Career Changers
Seeking entry into a growing industry with stable employment prospects and clear progression routes. Many students come from retail, hospitality, or other sectors seeking better opportunities. No previous security experience required.
Security Professionals
Already working in related roles? Adding this qualification opens control room positions and typically increases earning potential by £3-5 per hour. Expand your skills and employment options.
Those Seeking Flexible Work
Many employers offer part-time, full-time, day, or night shift patterns. Some positions allow weekend-only work, making this ideal for students, parents, or those with other commitments.
Young Adults (18+)
This can be your first professional qualification with no previous experience or formal qualifications needed. Start building a career with clear progression opportunities.
Why Choose Our Manchester Programme?
Central Location
Our training centre sits just 10 minutes from Piccadilly station, with excellent transport links throughout Greater Manchester. Easy to reach by train, bus, tram, or car.
Expert Instruction
All trainers hold current SIA qualifications and bring real industry experience to the classroom. They understand what employers want and how to help you succeed.
Small Class Sizes
Maximum 12 students ensures personalised attention and plenty of opportunity to ask questions during practical sessions. No overcrowded classrooms.
Hands-On Practice
Modern control room simulator and professional equipment provide realistic training. You’ll practice with the same systems used in real control rooms across the UK.
Same-Day Results
Know immediately whether you’ve passed. No waiting weeks for results or certificate numbers. Start your SIA application the same day.
Unlimited Retakes
We support you until you succeed. Exam retakes included in course price at no extra cost. Our 97% first-time pass rate means most students won’t need this.
Free Parking
On-site parking available at our Manchester venue. Save on parking costs and arrive stress-free.
What You’ll Learn: Complete Curriculum
Day 1: Private Security Industry & Legal Framework
Morning: Working in the Private Security Industry
Understand your role and responsibilities in the security sector. Learn about the SIA’s regulatory function and why licensing exists. Explore professional standards, ethical conduct, and what employers expect from qualified professionals.
This morning session covers:
- Role and responsibilities of surveillance professionals
- Understanding the Security Industry Authority (SIA)
- Legal powers and limitations of your position
- Professional standards and code of conduct
- Health and safety in control rooms
- Career progression opportunities in the sector
Afternoon: Legislation Affecting Your Work
Master the legal framework governing surveillance operations. Understanding these laws isn’t just about passing exams – it protects you, your employer, and the public. Breaching data protection or privacy laws can result in serious personal and corporate consequences.
Key legislation covered:
- Data Protection Act 2018 and GDPR – How to handle personal data lawfully, subject access requests, data retention periods
- Human Rights Act 1998 – Privacy considerations, proportionality of monitoring, legitimate interests
- Regulation of Investigatory Powers Act 2000 (RIPA) – Covert surveillance rules, when RIPA applies, directed surveillance authorisations
- Freedom of Information Act 2000 – Responding to FOI requests, what information must be disclosed
- Recording standards and retention requirements
Day 2: Operations & Technical Skills
Morning: Codes of Practice & Standards
Learn the official standards governing surveillance work in the UK. These codes ensure camera systems are used proportionately and lawfully.
Topics include:
- Information Commissioner’s Office (ICO) CCTV Code of Practice
- Surveillance Camera Commissioner’s guidance
- Signage and notification requirements (when cameras must be signposted)
- Privacy impact assessments
- Proportionality principles (balancing security with privacy)
- Legitimate business purposes for surveillance
Afternoon: Operational Procedures
Develop practical skills for control room work through hands-on exercises:
- Camera operation and control – Pan, tilt, zoom controls, preset positions, tour sequences
- Tracking and monitoring techniques – Following individuals, maintaining visual contact, coordinating between cameras
- Multiple screen management – Monitoring numerous feeds simultaneously, prioritising attention
- Recording and evidence capture – Creating evidential recordings, export procedures, chain of custody
- Lost contact drills – What to do when you lose sight of a person of interest
- Handover procedures – Briefing incoming operators, shift changeover protocols
- Incident logging – Accurate documentation, timestamping, report writing
- Communication protocols – Radio procedures, phonetic alphabet, brevity codes
Late Afternoon: Emergency Procedures
Prepare for high-pressure situations through scenario training:
- Identifying security incidents quickly and accurately
- Emergency response protocols for different incident types
- Evacuation procedures and assembly points
- Bomb threat procedures and search coordination
- Fire safety in control rooms
- When and how to escalate to emergency services
- Business continuity during incidents
Day 3: Communication & Assessment
Morning: Effective Communication Skills
Control room work requires clear, professional communication across multiple channels and with various stakeholders:
- Radio communication – Procedures and protocol, message structure, when to use radio versus other channels
- Liaising with police and emergency services – What information they need, how to provide it clearly, maintaining professional relationships
- Report writing – Structure, clarity, accuracy, evidential standards
- Incident logging – Real-time documentation, maintaining logs under pressure
- Briefing and debriefing – Effective handovers, sharing information with teams
- Dealing with challenging situations – Remaining calm, de-escalation principles
- Cultural sensitivity – Working in diverse environments, avoiding bias
Afternoon: Practical Training & Assessment Preparation
Apply everything you’ve learned through practical exercises:
- Hands-on training with professional camera control systems
- Live monitoring exercises with multiple scenarios
- Incident identification and response drills
- Evidence capture practice with real-time events
- Team coordination exercises
- Mock assessments with trainer feedback
Late Afternoon: Final Assessment
Your qualification consists of three components:
- Multiple Choice Examination – 45 questions covering all modules, 60 minutes, pass mark 70%
- Practical Observation Assessment – Demonstrate competence in camera operation, incident identification, and communication
- Portfolio of Evidence – Review of your practical work and understanding
Results provided same day – You’ll know immediately if you’ve passed and can begin your SIA licence application.
Course Information & Requirements
Entry Requirements
To enrol, you must:
- Be at least 18 years old
- Have the right to work in the UK
- Possess basic English language skills (reading, writing, speaking)
- No formal qualifications required
Have a criminal record? This doesn’t automatically disqualify you. The SIA assesses each case individually. Many people with minor or old convictions successfully obtain their licence. Contact us confidentially on 08000 24 2443 to discuss your specific situation.
What’s Included in Your £200 Course Fee
Included:
- 3 full days of expert tuition (9am-5pm each day)
- All course materials, handouts, and learning resources
- Practice exam papers and mock assessments
- Final examination fee (written and practical)
- BTEC Level 2 certification upon passing
- Unlimited exam retakes if needed (no extra cost)
- Free on-site parking
- Tea, coffee, and light refreshments throughout
- Access to our control room simulator
- Post-course support and advice
Not Included:
- SIA licence application fee (£184 – paid directly to SIA after passing)
- DBS check fee (included in SIA application, not course fee)
- Lunch (local shops and cafes within 5 minutes walk)
- Travel to/from venue
Payment Options
- Pay in full: £200 (book online or call)
- Instalments available: Contact us to arrange payment plan
- Group bookings: Discounts available for 3+ people – call 08000 24 2443
What Happens After You Pass?
Immediate Next Steps
Results (Same Day)
Your trainer will inform you of your result before leaving. If you’ve passed all components, you’ll receive your qualification certificate number.
Certificate Delivery (4-6 Weeks)
Your official Pearson BTEC Level 2 certificate arrives by post. This is the document you’ll need for your SIA licence application.
Digital Badge (Optional)
We can provide a digital certification badge for LinkedIn and your CV while you wait for the physical certificate.
Applying for Your SIA Licence
Once you have your certificate number, you can apply immediately through the SIA website. The application:
- Costs: £184 (paid to SIA, not us)
- Processing time: 4-6 weeks typically
- Validity: 3 years from issue date
You’ll need:
- Your course certificate number
- Valid photo ID (passport or driving licence)
- DBS check (included in SIA application fee)
- Proof of right to work in UK (passport, visa, settled status)
- Digital passport-style photograph
- Payment method (debit/credit card)
Need help with your application? We provide a detailed step-by-step guide: Complete SIA Licence Application Guide
Finding Work
With your SIA licence, you’re qualified to work anywhere in the UK in surveillance and control room positions.
Manchester Salary Expectations:
- Entry level (0-1 year): £11-13 per hour | £22,000-26,000 per year
- Experienced (1-3 years): £13-16 per hour | £26,000-32,000 per year
- Senior/Supervisor (3+ years): £16-19 per hour | £32,000-40,000 per year
Many positions offer:
- Shift allowances (nights/weekends typically +15-25%)
- Overtime opportunities
- Pension schemes
- Progression into supervisory roles
- Training for additional security qualifications
Typical Employers:
- Shopping centres and retail parks
- Corporate offices and business districts
- Healthcare facilities (hospitals, care homes)
- Transport hubs (airports, train stations, tram networks)
- Entertainment venues (arenas, stadiums, concert halls, nightlife districts)
- Local councils and government buildings
- Private security companies
- Educational institutions (universities, colleges)
- Industrial and logistics sites
Job Hunting Tips:
- Create a professional CV highlighting your new qualification
- Register with specialist security recruitment agencies
- Check job boards (Indeed, Reed, Total Jobs) regularly
- Network with classmates – many hear about opportunities
- Consider temporary roles to gain experience
- Be flexible on shifts initially to build your CV
Average time to first job: Most of our students find positions within 4-8 weeks of receiving their licence. Manchester’s strong demand means qualified professionals rarely struggle to find work.
Why Train in Manchester?
Manchester is one of the UK’s largest employment hubs for security professionals, with hundreds of surveillance positions available across the city and Greater Manchester region.
The Manchester Job Market
Retail & Commercial (150+ sites)
Major shopping destinations like the Trafford Centre, Manchester Arndale, and numerous retail parks all employ control room teams. Retail roles offer stable hours and consistent shift patterns.
Transport Infrastructure
- Manchester Airport (UK’s third busiest) – Large 24/7 security operation
- Piccadilly Station – Major rail hub with extensive surveillance
- Victoria Station – Growing transport interchange
- Metrolink tram network – Expanding system across Greater Manchester
- Bus stations and major depots
Transport roles often pay premium rates and offer good benefits.
Entertainment & Nightlife
- Northern Quarter, Deansgate Locks, Printworks – Major nightlife districts
- AO Arena – One of Europe’s busiest entertainment venues
- Old Trafford & Etihad Stadium – Football match days and events
- Multiple concert venues and theatres
- Universities and student areas
Entertainment security often offers flexible scheduling and variety.
Business Districts
- Spinningfields – Premium commercial district
- MediaCityUK – Growing business and media hub
- Salford Quays – Expanding commercial area
- City centre offices – Thousands of businesses
Corporate positions typically offer the most stable employment with better benefits packages and daytime hours.
Healthcare & Education
- Multiple NHS hospital trusts
- Private healthcare facilities
- Universities (Manchester, MMU, Salford)
- Further education colleges
- Large school campuses
Healthcare and education roles provide stable employment, often with public sector benefits.
Why Manchester Over Other Cities?
- Lower cost of living than London (but similar demand)
- Excellent public transport links
- Growing economy with new developments
- Strong security sector with established recruitment networks
- Central location for working across North West England
- Many 24/7 operations = more shift flexibility
Our Manchester Training Centre
Address
2 Exeter Close, Ardwick, Manchester M12 4AW
Getting Here
By Train:
- 10 minutes from Manchester Piccadilly station
- 15 minutes from Manchester Victoria station
- 12 minutes from Oxford Road station
- Direct bus routes from all stations
By Bus:
- Routes 41, 42, 43 stop 2 minutes walk away
- Routes 142, 143, 147 within 5 minutes walk
- Frequent services from city centre
By Car:
- 5 minutes from Mancunian Way (A57(M))
- 10 minutes from M60 junction 24
- Free on-site parking (spaces available)
- Pay & display street parking nearby
By Tram:
- 12 minutes walk from Ardwick tram stop
- 15 minutes walk from Piccadilly Gardens
Accessibility
- Ground floor training room
- Wheelchair accessible entrance and facilities
- Disabled parking spaces
- Accessible toilets
If you have specific accessibility needs, please call us before booking.
Training Facilities
Our purpose-built Manchester centre includes:
- Spacious, air-conditioned classroom (comfortable seating for up to 12)
- Professional control room simulator with 8-screen setup
- Latest surveillance camera control systems
- Industry-standard recording equipment
- High-speed WiFi throughout
- Kitchen facilities with free tea, coffee, water
- Comfortable break area
- On-site parking (free)
- Nearby shops and cafes (5 minutes walk to local amenities)
Local Accommodation (if needed)
Several budget hotels within 10-15 minutes:
- Premier Inn Manchester (Ardwick)
- Travelodge Manchester Central
- Holiday Inn Express
- Numerous Airbnb options in Ardwick/Longsight area
Frequently Asked Questions
About the Course
Do I need previous experience to take this course?
No prior experience is required. This course is designed for complete beginners. We’ll teach you everything from scratch. Many of our students have never worked in security before.
What happens if I don’t pass the exam?
Unlimited retakes are included in your course fee. If you don’t pass first time, we’ll provide additional support and you can retake at no extra cost. Our 97% pass rate shows most people succeed first time with our training.
Can I take the course if English isn’t my first language?
Yes, as long as you can read, write, and speak basic English. The exam and control room work require English proficiency. If you’re unsure about your level, call us for a quick assessment chat.
What should I bring to the course?
Just yourself, photo ID (for exam purposes), and something to write with. We provide all course materials, handouts, and equipment. Wear comfortable clothing – there’s no dress code for training.
What if I need to miss a day due to illness or emergency?
Contact us immediately. You can join the missed day on our next course at no extra cost. You must attend all 3 days to qualify for assessment.
Is the course difficult? I’m not good at exams.
The course is designed to be achievable for everyone. Our trainers are experienced at helping nervous students. We provide practice exams and plenty of support. 97% of our students pass, including many who were worried about exams.
Booking & Payment
How do I book?
Book online using the date picker above, or call us on 08000 24 2443. We can answer questions and book you over the phone.
Can I pay in instalments?
Yes. We offer payment plans for those who need them. Call us on 08000 24 2443 to arrange. We want finances to not prevent you from training.
What’s your cancellation policy?
Cancel up to 7 days before the course for a full refund. Cancel 3-7 days before for 50% refund. Within 3 days is non-refundable but you can transfer to another date free of charge.
Do you offer group discounts?
Yes. Book 3 or more people together for a discount. Call 08000 24 2443 for group rates.
After the Course
When will I receive my certificate?
You’ll know your results the same day. Your certificate number is available immediately (you need this for SIA application). The physical certificate arrives by post within 4-6 weeks.
Can I start applying for my SIA licence immediately after passing?
Yes. Once you have your certificate number (same day), you can apply online to the SIA. You don’t need to wait for the physical certificate to arrive.
How long does the SIA licence take to process?
Typically 4-6 weeks from application to licence arrival. During busy periods it can take up to 8 weeks. Apply as soon as you pass to minimize waiting time.
Can I work while waiting for my licence?
No. It’s illegal to work in a surveillance role without a valid SIA licence. You must wait for your licence to arrive before starting work. Breaking this law can result in prosecution and make it much harder to get licensed later.
How long is the SIA licence valid?
3 years from the date of issue. You’ll need to renew it every 3 years to continue working (simpler renewal process, no need to retake the course).
Will a criminal record stop me getting a licence?
Not necessarily. The SIA assesses each case individually. Minor offences or old convictions often don’t prevent licensing. Serious violent crimes, sex offences, or recent drug offences are more likely to be rejected. Call us confidentially to discuss your situation.
Work & Career
How much can I earn as a CCTV operator in Manchester?
Entry level: £11-13/hour (£22,000-26,000 annually)
Experienced: £13-16/hour (£26,000-32,000 annually)
Senior/Supervisor: £16-19/hour (£32,000-40,000 annually)
Night shifts and weekends typically pay 15-25% extra.
Is there plenty of work available?
Yes. Manchester has strong demand for qualified surveillance professionals. Most students find positions within 4-8 weeks of receiving their licence. The security industry has over 10,000 vacancies nationwide.
Will you help me find a job after the course?
While we can’t guarantee employment, we’re happy to provide guidance on local opportunities and connecting with recruitment agencies. Many of our instructors maintain industry contacts and can advise on which employers are hiring.
Can I work part-time?
Yes. Many surveillance positions offer flexible scheduling including part-time, weekend-only, or specific shift patterns. This makes it ideal for students, parents, or those with other commitments.
What’s the career progression like?
Typical progression:
1. Entry-level operator (0-1 year)
2. Experienced operator (1-2 years)
3. Senior operator/Team leader (2-4 years)
4. Control room supervisor (3-5 years)
5. Security manager (5+ years)
You can also branch into other security qualifications (door supervisor, close protection) to increase your opportunities and earning potential.
Online & Hybrid Options
Can I take this course online?
We offer a hybrid option: 2 days of online learning followed by 1 day in-person for practical training and assessment. The cost is the same. Call us for details and online dates.
For online/hybrid, what equipment do I need?
A laptop or desktop computer (tablets/phones aren’t suitable), stable internet connection, webcam, and microphone. We’ll test your setup before the course starts.
Other Locations
Is this course available in other cities?
Yes. We have training centres in London, Birmingham, Leeds, Liverpool, and other cities. Visit our full course list or call 08000 24 2443 to find your nearest location.
Can I transfer my booking to a different city?
Yes, if you need to. Contact us and we’ll arrange it free of charge subject to availability.
Ready to Start Your Career in Surveillance?
Spaces are limited on each course date. Secure your place today and you could be licensed and working within 8-10 weeks.
Questions? Call us on 08000 24 2443 (Mon-Fri 9am-5pm) or WhatsApp us anytime.
Prefer email? Send your questions to info@dynamiseducation.co.uk